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Canidium Kicks Off Platinum Sponsorship of SAP and CallidusCloud Sales Cloud Experience Events

Houston – September 10, 2018 --(PR.com)-- Canidium is kicking off its Platinum sponsorship of the SAP and CallidusCloud Sales Cloud Experience events this week starting with a stop in Atlanta on Tuesday, September 11th followed by Chicago on September…

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Get To Know Canidium: Long Doan

Long Doan, a Technical Analyst at Canidium, joined our team in May 2018 in our Fort Collins, CO office. Long recently graduated from Colorado State University, where he concentrated in Computer Information Systems (CIS), earning a Bachelor of Science…

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Canidium Announces Continued Growth with 2018 Q2 Hires

Houston, TX July 16, 2018  –(PR.com)–  Canidium continues to grow in 2018 with Q2 recent hires.

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Canidium Announces Participation at SAPPHIRE NOW®

Houston — June 05, 2018— Canidium, an SAP partner, today announced that it will participate at SAPPHIRE NOW® and ASUG Annual Conference being held June 5–7 in Orlando, Florida in booth #1417.

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Contact Center Average Handle Time Analysis: Dos & Don'ts

Average Handle Time (AHT) is one of the most used, and often most misused, metrics in a call center. AHT is generally calculated with this formula:

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4 Signs Your Operations Guide is Outdated

SaaS is being used more often, which means that system updates are more frequent than ever and companies have less control over when UIs change.

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Day One at CompCloud 2017: Technology, Inspiration, and Crab Cakes

After a successful day one, our team can’t wait to see what day two has in store! Take a look at day one highlights from Canidium VP of Technology Services, Jason Kearns.

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A Day in the Life: Manufacturing Part II

CPQ Software Solutions in Manufacturing Applications

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5 Ways to Trim Down Your Sales Comp Requirements

Article originally published with Xactly in preparation for CompCloud 2017Author: Jason Kearns, Canidium VP of Technology Services. 

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