Blog | Canidium

Is implementing a Sales Performance Management Platform worth it?

Written by Lizzy Wolff | Jun 28, 2023 2:00:00 PM

You may be sitting on the fence between enduring your existing commissions system and committing company resources to a sales performance management solution. If the cost of these solutions is a reason for pause, you’re in the right place.

At Canidium, we have been implementing commissions solutions since 2008 and have seen every use case imaginable. Our expertise allows us to tell the truth about what companies can gain and lose by investing in an SPM platform.

In this article, we will explain:

  • Possible financial benefits of SPM solutions
  • Possible risk associated with implementing SPM solutions
  • Why choosing the SI partner is important

 

Possible financial benefits

Enhanced Efficiency and Accuracy

One of the primary advantages of implementing SAP Commissions is the potential for increased efficiency and accuracy in managing commissions and incentive programs. The system automates and streamlines commission calculations, reducing manual errors and saving valuable time for your sales and finance teams. By eliminating the need for manual calculations, your employees can focus on more value-added activities, leading to increased productivity and improved resource allocation.

 

Unlocked Growth Potential Through Data Insights

SAP Commissions offers valuable insights and analytics capabilities that enable organizations to gain a deep understanding of their sales performance and compensation trends. Managers can access real-time dashboards and reports, which provide comprehensive visibility into individual and team performance, revenue contributions, and commission payouts. Armed with this data-driven intelligence, businesses can identify top-performing salespeople, optimize compensation plans, and align incentives with strategic objectives. This level of insight enables organizations to make informed decisions, incentivize high-value activities, and ultimately unlock untapped revenue streams.

 

Integration and Data Management

Integrating SAP Commissions with your existing systems, such as customer relationship management (CRM) or enterprise resource planning (ERP) software, may require additional resources. However, this integration can greatly enhance data accuracy and provide a holistic view of sales performance and commissions across your organization.

 

Resource allocation should consider the potential need for system integration, data cleansing, and mapping processes. Collaborating with internal IT teams or external consultants can streamline the integration process and minimize resource requirements.

 

Scalability and Long-Term Growth

SAP Commissions offers scalability and adaptability to accommodate your company's growth and changing business needs. By automating commission processes and providing real-time insights, the system can improve decision-making and increase revenue. The long-term benefits, such as enhanced sales performance and reduced commission disputes, can justify the initial resource investment.

 

Possible costs and risks

While implementing SAP Commissions can bring numerous benefits, it is important to consider potential financial downsides before making a decision. Here are some factors that could impact your company's finances:

Initial Implementation Costs

Implementing SAP Commissions involves upfront costs, including software licenses, hardware infrastructure, customization, data migration, and employee training. These expenses can vary depending on the size of your organization, complexity of your commission structure, and the extent of system customization required. It is crucial to carefully assess these costs and ensure they align with your budget and expected return on investment (ROI).

Integration and Data Migration Expenses

Integrating SAP Commissions with existing systems, such as CRM or ERP, might require additional investment. Depending on the complexity of your IT landscape and data structures, there may be costs associated with system integration, data cleansing, and data mapping to ensure a smooth transition. These expenses should be factored into your financial analysis.

Ongoing Maintenance and Support Fees

After implementation, SAP Commissions may involve recurring costs for maintenance, technical support, and software updates. Vendors usually charge annual support fees based on the software license agreements. It is important to understand these costs and evaluate the value they provide in terms of system reliability, bug fixes, security patches, and access to new features and enhancements.

Potential Disruption to Operations

Implementing any new system can cause temporary disruptions to daily operations as employees adjust to the new processes and learn to use the system effectively. This transition period could impact productivity, potentially leading to short-term financial setbacks. Adequate planning, training, and change management efforts can help minimize these disruptions and mitigate any associated financial implications.

 

The Importance of a Great Software Implementation (SI) Partner

A great Software Implementation (SI) partner plays a crucial role in the success of any organization's software implementation project. They are the experts who possess the knowledge, experience, and skills to guide businesses through the complex process of deploying new software systems or upgrading existing ones. 

The importance of a great SI partner cannot be overstated, as they bring several benefits to the table.

  • They have a deep understanding of the software and its functionalities, allowing them to customize the implementation to align with the unique needs and goals of the organization. This ensures that the software is effectively integrated into the existing infrastructure, maximizing its potential and providing a seamless user experience.
  • A great SI partner acts as a bridge between the organization and the software vendor, effectively communicating and coordinating between the two parties. They can advocate for the organization's requirements, negotiate contracts, and provide valuable insights during the decision-making process. 
  • They can offer training and support services to the organization's staff, helping them adapt to the new software and maximize their productivity. Moreover, a great SI partner brings a wealth of experience from past implementations, enabling them to anticipate and mitigate potential risks and challenges. They can develop robust project plans, manage timelines and resources effectively, and ensure a smooth implementation process from start to finish.
  • A great SI partner fosters a long-term relationship with the organization, providing ongoing support and maintenance even after the initial implementation. They can help with system updates, troubleshooting, and incorporating new features as the organization's needs evolve over time. 

 

 

Software Implementation Partners: 5 Trust-Building Clues and 5 Alarm Bells You Shouldn't Ignore

 

 

Risk vs. Reward: Is SAP Commissions worth it?

 

Implementing SAP Commissions may require an initial investment of resources, including time, effort, and capital. However, when considering the potential benefits of enhanced efficiency, accuracy, and scalability, the system can prove to be a valuable asset for your company. With proper planning, effective change management, and collaboration with experienced implementation partners, you can minimize the drain on your company's resources and maximize the long-term advantages of SAP Commissions.

While there are potential financial downsides to implementing SAP Commissions, it is important to evaluate them in the context of the system's benefits and the specific needs of your organization. By conducting a comprehensive analysis of implementation costs, ongoing expenses, and potential ROI, you can make an informed decision that aligns with your company's financial goals and objectives.

Our experts at Canidium can provide a risk-free strategic assessment, if you’re interested in understanding what solution would best suit your needs. If you want to learn more about SPM in general, check out these articles:

What are the top 3 pain points of software implementation?

From Chaos to Clarity: The Value of Clean Data in Software Implementation

Incentivizing Success: How SAP Commissions Shapes Sales Rep Behavior